Top 10 Dumb Mistakes Inside Sales Reps Make

By Geoffrey James | September 17, 2010

Inside sales means selling over the telephone, and that’s difficult if you keep making the same dumb mistakes.

There are, in fact, exactly 10 mistakes that keep cropping up in these environments.  Most of them are connected with cold-calling, but they show up when inside sales reps handle inbound calls as well.

This post contains 10 recordings of telephone calls ( courtesy of the sales training firm Telemasters) illustrating the 10 most common errors that inside sales reps make.

CLICK for the first dumb inside sales mistake »

Matt Plapp

I’m the CEO of Driven Media Solutions, a full service marketing firm located in Cincinnati & Northern Kentucky. I have over 18+ years of experience in small business marketing in the region. From Corporate America to Locally Owned companies, I’ve been involved in most forms of marketing and have seen the good, the bad and the ugly. I have a strong passion for Guerilla & Grass Roots Marketing, Social Media and Internal Marketing Strategies.

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