#s are what you need to know, more than likely don’t dig into deep enough and probably analyze wrong!
We’re going DEEPER into restaurant MONEY with author Bruce Nelson.
Bruce is the author of “Restaurant Management: The Myth, The Magic, The Math”, a 40 year restaurant veteran and the current CFO of Nova Restaurant Group.
You can find Bruce on LinkedIn:
www.linkedin.com/in/bruce-nelson-295a47149
Last week a client cancelled their marketing agreement with us, and I think based on the results they are not only CRAZY but out of their mind! Overall our client retention is about 98% month over month, and at the end of the day the cancellation isn’t a huge deal, but it still drives me crazy when I see a terrible decision being made.
Restaurants traditionally suck at marketing and sales, and what we were doing for them was CRUSHING it in every aspect. When a client cancels our services, I look at it as us failing to show them the depth of our value. I also view it as us contributing to their closure at some point, since I know without a doubt, we are their best option.
BUT, maybe it’s me that’s CRAZY? It’s possible 🙂
So I decided to bring in a non-biased set of eyes. I’m going LIVE with the best mind in the business, David Scott Peters, to dig into the results and spend to see what he thinks.
DSP is by far one of the smartest restaurant consultants out there and I know I’ll get his unbiased opinion.
I’m not prepping him AT ALL, when you see the clients results live, it will be the 1st time he’s seeing it as well. I’m looking for another set of eyes on something that absolutely floored me so that I can get someone else’s perspective and find out WHO’S OUT OF THEIR MIND….me or the restaurant owner.
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We
Are
Hiring
https://americasbestrestaurants.com/jobs
We’re on a path to make a difference for independent restaurant owners ALL OVER THE USA!
Watch this video, click the link above and let us know If you’re game to do something fun and impactful!
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Restaurant Expert Roundup
Today we’re going to talk with Jeremy Julian from the Restaurant Technology Guys podcast about why restaurants SUCK when it comes to getting into the amazing technology that exists in 2021!
Jeremy is the COO at Custom Business Solutions, a business that sells, services, supports, and develops TECHNOLOGY for the hospitality industry and a host on the Restaurant Technology Guys podcast!
You can find out more on his LinkedIn and Podcast website below:
LinkedIn: www.linkedin.com/in/jeremy-julian-0495345
Website: www.restauranttechnologyguys.com/
Dope! 😎 Matt sits down and talks with Kam Siu. Kam wears many hats🧢 as the CEO of Panda Trading Company🐼, Dope! Asian Street Fare🍜, Decibel Korean Fried Chicken🌶🐓, and COO at Pelican’s Reef Cincinnati🏝. This week, Matt and Kam discuss:
✔️Being unique is better
✔️Likes mean nothing without engagement
✔️Befriend the people you work with
✔️Sometimes you have got to be flexible
✔️Your decor is a direct reflection of your business
✔️Get your face out of your phone!
www.MPTV.watch
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Want to know how to make your restaurant more profitable without added stress?
If so, join Bobby Shaw, Bill Tobin, and myself at 4 PM ET on November 29th!
In this webinar, we’re going to unpack how implementing certain systems / processes in your restaurant (i.e. proper training, streamlined communication, and beneficial software) can increase your bottom line without complicating your business!
By clicking this link, you’ll be taken to my webpage where you can sign up for the webinar!
https://go.restaurantmarketingthatworks.com/restaurantoperations
Continue reading
Want to know how to make your restaurant more profitable without added stress?
If so, join Bobby Shaw, Bill Tobin, and myself at 4 PM ET on November 29th!
In this webinar, we’re going to unpack how implementing certain systems / processes in your restaurant (i.e. proper training, streamlined communication, and beneficial software) can increase your bottom line without complicating your business!
By clicking this link, you’ll be taken to my webpage where you can sign up for the webinar!
https://go.restaurantmarketingthatworks.com/restaurantoperations
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Taylor Scott is the author of Lead With Hospitality + Founder / Visionary of Lead With Hospitality LLC. He helps leaders transform jobs into meaningful work.
Taylor is also NOT a restaurant guy. But, he’s spent twenty years working in the hospitality industry for Disney Parks and Resorts, Gaylord Hotels and Resorts, Wynn Resorts, and The Cosmopolitan of Las Vegas.
Today I want to discus a few points from his book:
1st – Relationships & Their Role In Hospitality – Customers and Vendors
2nd – Grace
3rd – Meaningful Work
LinkedIn: www.linkedin.com/in/tscott1502
Instagram: www.instagram.com/tscott1502