MP TV – Episode 37 – Making Customers Feel Like Family with Mellow Mushroom

With restaurants closing left and right during this pandemic, having great customer service has never been more important.

This week Matt sits down with Sean Bail from 🍄 Mellow Mushroom 🍄 to learn his approach to customer service and how it sets their restaurant apart from everyone else. This includes:

🍕Making customers feel like family
🍕Creating a safe and inviting environment
🍕Serving customers through multiple channels
🍕Creating consistency through systems
🍕And more!

www.mptv.watch

Matt Plapp

I’m the CEO of Driven Media Solutions, a full service marketing firm located in Cincinnati & Northern Kentucky. I have over 18+ years of experience in small business marketing in the region. From Corporate America to Locally Owned companies, I’ve been involved in most forms of marketing and have seen the good, the bad and the ugly. I have a strong passion for Guerilla & Grass Roots Marketing, Social Media and Internal Marketing Strategies.
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