Your Restaurant Loyalty Program Is Failing And You’re To Blame

Your Restaurant Loyalty Program Is Failing And You’re To Blame

This kind of marketing hurts my heart. I’m a member of the loyalty program at this coffee shop and was out of town for 3 weeks. Not once during those 3 weeks did they ask me to come back in for a visit or send me a reminder about the program. WHY? If you have your customer’s information, you should use it. ASK them to come back!

Watch the full video here: https://roiexperts.live/65

Matt Plapp

I’m the CEO of Driven Media Solutions, a full service marketing firm located in Cincinnati & Northern Kentucky. I have over 18+ years of experience in small business marketing in the region. From Corporate America to Locally Owned companies, I’ve been involved in most forms of marketing and have seen the good, the bad and the ugly. I have a strong passion for Guerilla & Grass Roots Marketing, Social Media and Internal Marketing Strategies.
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