In this episode of “The Heroes of Hospitality,” Matt Plapp visits Virginia Beach to meet Dean Gonsior, owner of FIREBREW Bar & Grill. With a diverse background from Navy Master Chief to franchise management, Dean shares insights from his multifaceted career and the daily challenges of restaurant ownership.

For four years, “Restaurant Marketing That Works” has successfully driven customer acquisition for Dean. Now, combining this with “Repeat Returns” for the last 45 days has revolutionized his approach by providing the data and insights needed to understand the true lifetime value and retention of his customers. This powerful combination gives Dean a clearer picture of how to engage and retain diners more effectively.

Tune in for an exploration of marketing strategies that are transforming the way restaurants connect with their communities. Don’t forget to subscribe at www.theheroesofhospitality.com to follow our enlightening series!

#restaurantmarketing #customerretention #RepeatReturns #independentrestaurant