The focus is to always respond to negative reviews!
But ask yourself this- Would you ignore someone who was trying to compliment your food?
It’s important to engage with ALL of your reviews!
Click the link below to hear the full podcast with @zackoates:
https://mattplapp.live/Zack-Oates
#Mattplapp #americasbestrestaurants #OvationUp #restaurantreviews
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